How I can support you
You started your business to make a difference, not spend your days deep in emails, chasing invoices, or wondering if that client ever got their welcome pack. That’s where I come in. I bring calm to your business behind the scenes so you can create, and grow without burning out.
Client Onboarding
Start strong every time. I help you welcome new clients with clear steps, helpful resources, and a thoughtful system that does the heavy lifting for you.
Community Support
With 5+ years of experience running engaged, respectful online spaces, I take care of the comments, the check-ins, so your community keeps growing, even when you're offline.
Custom Documentation
From SOPs to onboarding guides and step-by-step walkthroughs, I document your business processes in clean, everyday language. You’ll spend less time explaining, and more time doing what you do best.
Business Support
Inbox overflowing? Admin piling up? I help you stay on top of the day-to-day, managing email, updating records, chasing tasks, and keeping the backend of your business running smoothly. Reliable, responsive, and quietly getting things done.
Sue is an extremely organised person who can turn her hands to anything. During the time we worked together Sue reorganised all admin processes and introduced a new computer system into the department. She has a lovely sunny disposition with a ‘can do’ attitude. Customer service is her priority whether internal or external and, she was always trying to improve on existing work practices by introducing new innovation
John Doe
★★★★★
My Rates
Retainers
VIP Content Service (poa)
Client Concierge Service (poa)
I offer three simple monthly packages to give you steady, reliable support:
5 hours – £150
10 hours – £300
15 hours – £450
These hours are reserved just for you each month, so you always have someone to lean on. Whether it’s inbox help, client onboarding, community care, or business admin.
We’ll agree upfront on your priority tasks and deliverables, so you know exactly what’s getting done and when. It’s flexible, focused support, built around what you need most.
My Concierge Service handles the behind-the-scenes details that make a big difference.
Sending welcome emails and intake forms
Collecting signed coaching agreements
Setting up calendar links and session tools
Sharing helpful resources or getting them prepped for their first call
Making sure they feel seen, supported, and ready to begin
Sending thoughtful wrap-up emails or resource packages
Gathering feedback and testimonials
Organising future check-ins or handovers
Making sure clients leave feeling they have received a 5 star service
My VIP Content Service is to get you organised behind the scenes.
Organising your files and folders
Creating SOP's and FAQs
Custom templates and editable PDFs
Process flows
Business Support
Comes in many forms, get in touch to see how I can help in your business grow
