How I can support you

Sue is an extremely organised person who can turn her hands to anything. During the time we worked together Sue reorganised all admin processes and introduced a new computer system into the department. She has a lovely sunny disposition with a ‘can do’ attitude. Customer service is her priority whether internal or external and, she was always trying to improve on existing work practices by introducing new innovation

Andrea

★★★★★

My Rates

Retainer Support

Consistent support without the stress of hiring an employee.
With a retainer, you know your admin is covered every month. No scrambling, no chasing, no falling behind. I take care of the details so you can stay focused on coaching and growing your business.

Packages:

• 5 hours/month → £150
  Perfect if you just need a few key tasks off your plate, like inbox management or diary organisation.

• 10 hours/month → £300
  Great for steady, ongoing support, inbox, client care, and a few systems taken care of each month.

• 15 hours/month → £450
  Best if you want your back office fully handled — a partner behind the scenes who keeps everything running smoothly.

Your hours are flexible across tasks, and cover clear deliverables such as managed inboxes, client communications, or updated processes. And yes, if it’s a 5-week month, your support simply stretches further.

Ready to secure your monthly support?

Client Concierge Service

One focused sprint to clear the backlog and reset your business systems.

Sometimes you don’t need ongoing support, you just need everything sorted, streamlined, and set up properly. That’s exactly what the VIP Intensive is for.

What it covers:

• Organising your client folders so everything is easy to find

• Creating SOPs, templates, and editable PDFs

• Refreshing and simplifying your processes so your business runs smoothly

• Tackling your biggest admin backlog so you can move forward with clarity

The outcome? A complete reset of your business systems without the overwhelm. Most clients see dramatic progress in just a few days, and if there’s more to get through, we’ll map out a clear plan so you know up front, when your systems will be reset.

Start your concierge experience

VIP Intensive

Give your clients a five-star experience, without the admin stress.

Your clients deserve to feel looked after from the moment they say “yes” to working with you. With my concierge service, I design and manage the entire client journey so it’s smooth, professional, and memorable.

Here’s what that means for you:

• Every client is onboarded seamlessly, with the right documents and clear communication.

• Follow-ups and reminders go out automatically, so nothing slips through the cracks.

• Offboarding is handled with the same care, leaving your clients impressed right to the end.

The outcome? Your clients feel valued, cared for, and confident in your service while you stay focused on coaching instead of chasing admin

Start your VIP Intensive

One focused sprint to clear the backlog and reset your business systems.

Sometimes you don’t need ongoing support, you just need everything sorted, streamlined, and set up properly. That’s exactly what the VIP Intensive is for.

What it covers:

• Organising your client folders so everything is easy to find

• Creating SOPs, templates, and editable PDFs

• Refreshing and simplifying your processes so your business runs smoothly

• Tackling your biggest admin backlog so you can move forward with clarity

The outcome? A complete reset of your business systems without the overwhelm. Most clients see dramatic progress in just a few days, and if there’s more to get through, we’ll map out a clear plan so you know up front, when your systems will be reset.